Problem checkout
Hello

I have a concern that can make me lose customers: in fact, my clients are trying to place an order but once after you click pay the bill, the command will disappear and there is nothing in cart .
What should I do to rectify the situation so quickly?

Thank you in advance for your answers
http://www.teximpub.fr/
Author : Magali
Readings : 358
Creation : 2010-08-06
koumy said ...
hello

Kingeshop answered this question a few days ago and have had trouble so I can tell you direqu'il you activate: control cookies.

You need to go the FAQs and read the two interventions that you must perform to eliminate this problem.

Kingeshop you confirmed??? Thank you.

Bye and good sales
2010-08-06
KingEshop said ...
Hi Magali,

Your problem is probably because the browser of your customers does not accept ''Cookies''. You can give them the two following FAQ:

1- To activate ''Cookies'' in Internet Explorer :

http://www.kingeshop.com/How-to-activate---Cookies---in-the-Internet-Explorer-browser-bbebataaaaaa.asp

2- To activate ''Cookies'' in Mozilla Firefox :

http://www.kingeshop.com/How-to-activate---Cookies---in-the-Mozilla-Forefox-browser-bbebauaaaaaa.asp

Regards,

KingEshop Team.
2010-08-07
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