Payment problem
Hi, I
a site that works very well for some time. (KingEshop thank you!) My customers choose to pay by credit card (via Paypal) or by check. But some customers write to me saying they can not access the invoice and pay them back each time the basket. Where could it come? What should I tell my client?
Thank you for your prompt response.
isabelle
Author : lesalondisa
Readings : 715
Creation : 2009-09-06
KingEshop said ...
Hi Lesalondisa,

Your customers must have cookies enabled in their browser. To help you can give them the following FAQ :

To enable cookies in Internet Explorer :

http://www.kingeshop.com/How-to-activate---Cookies---in-the-Internet-Explorer-browser-bbebataaaaaa.asp

To enable cookies in Mozilla Firefox :

http://www.kingeshop.com/How-to-activate---Cookies---in-the-Mozilla-Forefox-browser-bbebauaaaaaa.asp

Regards,

KingEshop Team.
2009-09-07
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