Online Event Marketing 

The Definitive Guide

Written by Manuel Lamas Manuel Lamas | Updated:  

KingEshop - Marketing événementiel en ligne : Attirez, engagez et fidélisez vos clients

A major event ...

 

What is online event marketing?

Online event marketing involves organizing virtual events to promote your products, engage your customers, and increase the visibility of your online store. Whether you want to create an online store , these events help establish a strong connection with your target audience while generating sales and loyalty opportunities. These strategies are especially effective for small businesses and artisans looking to stand out in a competitive environment.

 

Why is event marketing essential for online stores?

Since 2007, KingEshop has supported over 130,000 online stores, building unique expertise in the field. This article is not just theoretical — it is the result of proven real-world experience. Event marketing has proven to be a powerful tool for small businesses, helping capture customer attention, build loyalty, and add real value to their shopping experience.

 

Specific benefits for small retailers and artisans

For artisans and small retailers , online event marketing represents an outstanding opportunity to:

 

Reach a wider audience without the logistical constraints of physical events.

 

Create unique experiences that highlight their craftsmanship and products.

 

Build customer loyalty by strengthening proximity and trust.

 

Overview of relevant types of online events

The most effective types of online events include:

 

Webinars or demonstrations to showcase your products and share tips.

 

Flash sales or exclusive events to create a sense of urgency.

 

Live streaming sessions to interact with your customers in real time. Contests and giveaways to grow your audience and reward loyal clients.

Why online event marketing is a powerful strategy

 

Strengthen your online store's brand awareness

 

• Increase your visibility through events

Online events allow you to reach a wider audience without geographical limits. For example, a product launch live stream can attract participants from different regions, increasing your brand's visibility.

 

• Create strategic partnerships

Collaborating with other artisans or influencers during online events can multiply your reach by combining your respective audiences.

 

Create an emotional connection with your audience

 

• Tell an authentic story

Sharing behind the scenes of your business or explaining your artisanal approach during an event strengthens customers' attachment to your brand.

 

• Engage directly with your customers

During live sessions, answering questions or personally thanking participants creates a memorable experience and humanizes your store.

 

Boost short- and long-term sales

 

• Leverage the urgency of flash sales

An exclusive event with limited-time offers can generate immediate sales while encouraging customers to return for future promotions.

 

• Build loyalty through exclusive benefits

Offering discounts or early access to products to your event participants encourages them to stay loyal to your store.

 

Generate reusable content for your future campaigns

 

• Record your events for future use

Webinars and live streams can be turned into videos, articles, or social media posts.

 

• Create customer testimonials

Inviting satisfied customers to join your events or share their live experiences can provide authentic, reusable content that strengthens your credibility.

Identify your target audience

 

Define your ideal audience

 

• Understand who your customers are

To maximize the impact of your online events, it's essential to know who buys your products. For example, do you mainly sell to young entrepreneurs, families, or lovers of local crafts?

 

• Analyze their needs and preferences

Ask yourself questions such as: What problems are they trying to solve with your products? Do they prefer tutorials, live demonstrations, or exclusive offers? For example, a craftsperson may seek advice on using your tools, while a regular customer may expect special deals.

 

Customer segmentation

 

• New visitors

These customers are discovering your store for the first time. Hosting a welcome event, such as a free demonstration or a webinar on your best-selling products, can encourage them to become loyal customers.

 

• Returning customers

They already shop with you and expect extra benefits. You could host VIP events to offer them exclusive promotions or early access to your new products.

 

• VIP clients

They are your most loyal ambassadors. Create tailored experiences, such as private sessions or personalized gifts, to strengthen their loyalty and encourage them to recommend your store.

 

Adapt the event to their needs

 

• Offer specific deals

For example, a live streaming dedicated to the demonstration of a handmade product might interest new visitors, while an interactive workshop would be better suited for regular or VIP customers.

 

• Create unique experiences

To captivate your audience, consider innovative formats: contests for new customers, educational events for regular buyers, or exclusive evenings for your VIPs. These experiences show that you understand their expectations and value them.

Types of online events for a KingEshop store

 

Webinars or online demonstrations

 

• Showcase your products in detail

Host a webinar to explain the benefits of your products. For example, a craftsperson could show how to use their tools to create a specific piece, attracting customers interested in practical solutions.

 

• Offer educational sessions

Offer online workshops to teach skills related to your products. For example, a merchant selling kitchen supplies could host a live cooking class.

 

Flash sales or exclusive events

 

• Create a sense of urgency

Launch a flash sale lasting only a few hours to trigger impulse purchases. For example, offer a 20% discount on your products for customers attending a live event.

 

• Offer exclusive benefits

Host a VIP event where only your subscribers or loyal customers can access special offers, such as an exclusive preorder for a new product.

 

Live streaming sessions

 

• Interact directly with your audience

Host a live session on Instagram or Facebook to showcase a new product or answer customer questions in real time.

 

• Create authentic moments

Show the behind-the-scenes of your store or the creation process of your products to build trust and customer interest.

 

Contests and giveaways

 

• Attract new customers

Launch a giveaway where participants must share your store or tag friends for a chance to win a free product.

 

• Reward loyalty

Host a giveaway exclusively for your regular customers to show them their support is appreciated.

 

Collaborations or partnerships

 

• Co-host events

Partner with another artisan or shop owner to host an online event, such as a workshop or cross-promotion.

 

• Maximize reach through influencers

Work with a relevant influencer to host an event and reach their audience, while enhancing your credibility with existing customers.

How to plan an online event

 

Set a clear objective

 

• Increase sales

If your goal is to increase sales, host a flash sale or exclusive event to encourage customers to order quickly.

 

• Generate leads

To collect email addresses or registrations, offer a free webinar or a live Q&A session.

 

• Strengthen brand awareness

If you want to raise your profile, use social media to stream a live event or co-host one with an influential partner.

 

Choose a suitable platform

 

• Zoom for professional webinars

Ideal for demonstrations or interactive training sessions. For example, a craftsperson can explain the steps to make a product while answering questions.

 

• Facebook Live to reach a broad audience

Use this platform for live presentations or exclusive sales that encourage real-time interaction.

 

• Your KingEshop site

Create a dedicated section on your store to host the event, ensuring direct traffic and a consistent experience for your customers.

 

Create a detailed schedule

 

• Step 1: Preparation

Prepare the necessary materials, such as promotional visuals, scripts, or products to showcase. For example, create a short teaser video to announce the event.

 

• Step 2: Promotion

Start promoting the event two to three weeks in advance using email campaigns, social media posts, and targeted ads.

 

• Step 3: Execution

On the day of the event, make sure everything is in place: technical checks, working tools, and a team ready to step in.

 

Develop a Unique Value Proposition (UVP)

 

• Highlight what makes your event unique

Explain why participants shouldn't miss your event. For example, offer exclusive access to a product or workshop that won't be available otherwise.

 

• Add an irresistible incentive

Include elements that motivate participation, such as a special discount for attendees or a raffle to win a product.

Promote your online events

 

Use social media

 

• Create engaging stories

Post stories on Instagram or Facebook to show behind the scenes of your event preparation. For example, share a quick video of yourself wrapping gifts for a giveaway.

 

• Launch teaser videos

Share a short video to highlight the key features of your event, such as an exclusive demo or limited-time offer.

 

• Invest in targeted advertising

Use Facebook or Instagram ads to reach a specific audience. For example, target craft lovers for an online workshop on your products.

 

Send newsletters

 

• Personalize your messages

Send targeted emails based on your audience segments. For example, offer a VIP deal to regular customers and a welcome invite to new subscribers.

 

• Add a countdown timer

Include a countdown timer in your emails to create a sense of urgency and encourage your readers to sign up quickly.

 

• Include direct links

Make it easy to register or access the event by adding clear buttons to your landing page or KingEshop store.

 

Collaborate with influencers

 

• Choose relevant influencers

Collaborate with influencers in your niche. For example, a craftsperson could work with a content creator who specializes in DIY.

 

• Host a joint live event

Team up with an influencer to co-host a live session where you showcase your products and answer their audience’s questions.

 

• Offer exclusive benefits

Ask the influencer to share a discount code reserved for their followers to encourage participation in your event.

 

Create a dedicated landing page

 

• Centralize all the information

Create a page on your KingEshop site with all essential details: date, time, agenda, and event benefits.

 

• Add a registration form

Allow visitors to easily sign up for your online event by adding a simple and fast registration form.

 

• Optimize for SEO

Include relevant keywords such as "online event", "craft workshop", or "flash sale" to attract organic traffic.

Engagement during the event

 

Engage with participants live

 

• Answer questions in real time

Take the time to answer participants' questions directly, whether in the chat or live. For example, if a customer asks how to use a product, demonstrate it immediately.

 

• Personalize your responses

Address participants by their first name when they ask a question. This creates a more personal experience and shows that you value their participation.

 

• Encourage comments and shares

Encourage participants to share their thoughts or ask more questions to keep the interaction dynamic.

 

Use polls or quizzes

 

• Create live polls

Launch a poll to ask for your audience's opinion. For example, ask which product they'd like to see on sale or which features they prefer.

 

• Host a fun quiz

Ask questions about your store or products, and reward correct answers with discounts or small gifts.

 

• Analyze results immediately

Use poll responses to adjust your live event. For example, if a poll shows strong interest in a product, focus more on it.

 

Offer exclusive benefits

 

• Offer limited-time discounts

Announce discount codes valid only during the event to encourage immediate purchases.

 

• Offer personalized gifts

Send a small gift or free sample to your most active participants, such as those who ask questions or take part in quizzes.

 

• Grant early access

Allow participants to get early access to a new product or collection, enhancing their sense of exclusivity.

Follow-up after the event

 

Send thank-you emails

 

• Express your gratitude

Send a warm email to thank your participants for attending. For example, start with: "Thank you for joining our event, it means a lot to us!"

 

• Provide a recap of the event

Include a recap of key points covered, such as featured products or highlights. Add a link to the recording if available.

 

• Offer additional deals

Offer a discount or bonus valid for a few days to encourage post-event purchases. For example, "Enjoy 15% off on the products showcased during the event, valid until Sunday!"

 

Analyze the results

 

• Measure participation rate

Find out how many people signed up and actually participated. For example, a high participation rate may indicate that your promotion was effective.

 

• Calculate generated sales

Analyze how many sales were made directly or indirectly thanks to the event. For example, compare sales figures before and after the event.

 

• Collect participant feedback

Send a survey to gather feedback and suggestions. For example, ask: "What did you enjoy about the event?" or "How could we improve our next events?"

 

Reuse your content

 

• Turn recordings into videos

Edit the event recording to create videos you can share on your social media or your KingEshop website.

 

• Create blog posts

Write an article highlighting the key moments of the event and the lessons learned, while including calls to action for your products.

 

• Leverage visuals for social media

Share photos, quotes or video clips from the event to extend its impact and reach a wider audience.

Case studies and inspiring examples

 

Successful event examples

 

• A craft webinar attracting a large audience

A jewelry artisan hosted a webinar to demonstrate how to create a unique bracelet. By offering an exclusive discount code for attendees, he generated a 40% increase in sales that day.

 

• A flash sale that boosted sales

An online store organized a 24-hour flash sale to clear seasonal inventory. Thanks to targeted Facebook ads and well-designed email marketing, sales doubled compared to a regular day.

 

• A successful collaboration with an influencer

A small cosmetics brand co-hosted a live session with a beauty influencer. By showcasing the products in action and answering live questions, the brand gained 500 new followers and sold 70% of its stock within a week.

 

Lessons learned from failures

 

• A poorly promoted event

A shop owner hosted a live session without properly informing their audience. The result? Very few participants. The lesson? Always plan strong promotion in advance, with regular reminders.

 

• Unanticipated technical issues

During a webinar, a craftsperson experienced audio and connection issues. This frustrated participants and reduced the impact of the event. The solution? Test all technical tools beforehand and have a backup plan.

 

• Content poorly adapted to the audience

A shop owner hosted a workshop that was too complex for their target audience, discouraging participation. The lesson? Always tailor the content to the clients' experience and expectations.

Tools and resources for online event marketing

 

Planning tools

 

• Trello to organize your tasks

Create boards to plan each step of your event, such as content preparation, promotion, and follow-up. For example, a Trello board could include lists for tasks to complete before, during, and after the event.

 

• Asana to collaborate with your team

Assign specific tasks to each team member and track their progress. For example, one person can handle visual creation, while another manages social media.

 

• Google Calendar for an overview

Schedule the key dates of your event, such as deadlines for promotions and technical rehearsals, to make sure nothing is forgotten.

 

Live streaming platforms

 

• Zoom for interactive webinars

Ideal for demonstrations or online workshops. For example, a craftsperson can use Zoom to show in detail how to make a specific product while answering questions live.

 

• Instagram Live to reach a wide audience

Use this platform for spontaneous presentations or to engage your community in real time. For example, show the behind-the-scenes of your event preparation.

 

• Facebook Live for longer events

Perfect for more structured sessions, such as product launches or live contests. Add polls or Q&A sessions to increase engagement.

 

Analytics tools

 

• Google Analytics to track performance

Analyze the traffic generated by your event and identify the sources that converted best. For example, find out if most of your participants came from your emails or your social networks.

 

• Built-in social media statistics

Use native tools like Facebook Insights or Instagram Insights to evaluate engagement, view counts, and interactions during your live events.

 

• Hotjar to understand visitor behavior

Analyze how your participants interact with your landing page or website during the event to identify areas for improvement.

Psychology and consumer behavior during events

 

Create a sense of urgency

 

• Limit the duration of the offers

Announce promotions available only during the event. For example, "Offer valid until the end of this live" can encourage participants to act immediately.

 

• Display a countdown timer

Use a visible timer to show how much time is left before the offer or event ends. For example, a 10-minute countdown during a flash sale can increase the urgency to buy.

 

• Show remaining stock

Display the limited number of products available. For example, "Only 5 items left in stock" creates psychological pressure that motivates quick purchases.

 

The role of exclusivity

 

• Offer privileged access

Offer products or services only accessible to event participants. For example, launch a pre-order reserved for attendees.

 

• Create unique experiences

Host personalized workshops or exclusive live demonstrations. For example, a craftsperson can teach a specific technique only during the event.

 

• Reward loyalty

Offer exclusive perks to your loyal customers, such as a discount code or a surprise gift, to thank them for their support.

 

The community effect

 

• Encourage interactions among participants

Create moments where your customers can share their experiences. For example, start a chat discussion by asking participants to share their favorite product.

 

• Show other participants in action

Display live purchases or audience interactions. For example, "Marie just bought this item" gives the impression of a dynamic and popular event.

 

• Strengthen the sense of belonging

Use a warm tone and include phrases like "Our community" or "You're part of our family". This makes participants feel like they belong to an exclusive and valued group.

Incorporate storytelling

 

The importance of storytelling

 

• Create an emotional connection

Telling a story around your products or brand allows participants to identify with your values. For example, share how you launched your store to meet a need you personally experienced.

 

• Make your events memorable

Good storytelling makes your event unique and memorable. For example, tell the story of a customer whose life changed thanks to one of your products.

 

• Strengthen participant engagement

Stories captivate your audience and keep their attention longer. For example, start your event with a personal anecdote related to your theme.

 

Structure your stories

 

• Start with a problem

Identify a common problem your customers face. For example, "Looking for a way to organize your craft tools without damaging them?"

 

• Present a solution

Show how your product or service solves this problem. For example, "This sturdy and compact tool bag is designed to protect your tools while remaining easy to carry."

 

• End with a call to action

Encourage your participants to take action. For example, "Join us now to enjoy an exclusive discount on this must-have product."

 

Examples of successful storytelling

 

• A satisfied customer shares their experience

During an event, tell the story of a customer who used your products to achieve a goal. For example, a craftsperson who turned their passion into a career thanks to your tools.

 

• Highlight the origins of your brand

Share how you started your online store. For example, explain how you turned a hobby into a thriving business through your passion and dedication.

 

• Use live testimonials

Invite a customer or partner to share their story live during the event. For example, ask a loyal customer to describe how your products improved their daily life.

Adapt events to seasonality

 

Take advantage of holidays and seasons

 

• Organize events for popular holidays

Plan online promotions or events for Christmas, such as a flash sale with limited edition products. For example, offer personalized gift boxes to attract shoppers looking for unique ideas.

 

• Seize seasonal opportunities

Adapt your events to customers' specific seasonal needs. For example, in summer, host a live stream on outdoor product usage or offer discounts on seasonal items.

 

• Create themed campaigns

Use holiday-specific themes for your events. For example, for Valentine's Day, host an online workshop to create personalized gifts or run a contest with romantic prizes.

 

Niche-specific events

 

• Celebrate international days

Identify international days relevant to your business. For example, host a special event for "World Handicraft Day" if your shop offers handmade products.

 

• Support causes related to your niche

Plan an event to raise awareness among your audience about an important cause. For example, a retailer selling eco-friendly products can host an educational session for "Earth Day".

 

• Create annual traditions

Set up a recurring event in your marketing calendar. For example, a "Spring Festival" with special offers or a live stream highlighting your seasonal new arrivals.

Logistics and technical setup

 

Prepare your site for a traffic spike

 

• Test your site's capacity

Run load tests to ensure your KingEshop store can handle a sudden influx of visitors. For example, use tools like LoadImpact or Pingdom to simulate heavy traffic.

 

• Optimize loading speed

Make sure your site loads quickly, even with many visitors. For example, compress images and minimize scripts to improve performance.

 

• Set up a backup system

Have regular backups of your site to avoid any data loss in case of failure. This ensures a quick recovery if problems arise.

 

Test your tools

 

• Run a full simulation before the event

Organize a real-world test with your team to identify potential technical issues. For example, simulate a live stream or a flash sale to ensure everything works as expected.

 

• Check device compatibility

Make sure your tools and website work on different browsers and devices. For example, test on computers, tablets, and smartphones to ensure a smooth user experience.

 

• Prepare a technical emergency kit

Keep the contact information of your hosting or technical support provider on hand for quick assistance in case of a problem.

 

Plan backup strategies

 

• Have a backup plan for live streaming

If your main platform experiences issues, prepare an alternative, such as switching from a live on your site to a broadcast on Instagram Live.

 

• Communicate with your audience in case of unforeseen issues

If a problem arises, promptly inform your participants via email or social media. For example, provide a new date or time for the event.

 

• Handle cancellations or delays

In case of cancellation or postponement, offer compensation, such as a discount or exclusive content, to maintain customer satisfaction.

Gamification

 

Create challenges or quizzes

 

• Launch an interactive quiz

Host a live quiz where participants answer questions about your products or brand. For example, ask: "What is our best-selling product?" and offer a reward for correct answers.

 

• Offer creative challenges

Invite your customers to take on a challenge, such as sharing a photo or video using your products. For example, a merchant selling craft supplies could launch a "Create a decoration in 15 minutes" challenge.

 

• Create a friendly competition

Organize a competition where participants earn points for each action, such as sharing the event or inviting friends. Reward the participant with the most points.

 

Exclusive rewards

 

• Offer personalized gifts

Award unique prizes to participants, such as a personalized product or a free sample. For example, an artisan could offer a special version of a product available only to winners.

 

• Set up a loyalty points system

Reward participants' actions (such as registration or participation) with loyalty points redeemable for future discounts. For example, "Earn 10 points for each successful quiz, redeemable for 10% off".

 

• Grant exclusive access

Offer early access to a product or event to reward the most active participants. For example, "Winners of our quiz will have access to our new collection 24 hours before everyone else".

Evaluate profitability

 

Calculate return on investment (ROI)

 

• Compare direct costs and generated revenue

Identify the costs related to organizing the event, such as advertising, streaming tools or discounts offered. For example, if your event cost €500 and generated €1,500 in sales, your ROI is positive.

 

• Include indirect costs

Take into account indirect expenses, such as the time invested by your team or the software tools used. For example, the time spent setting up a live stream can be evaluated and included in the calculation.

 

• Evaluate conversions

Analyze how many event participants made a purchase or subscribed to your newsletter. For example, if 20% of participants made a purchase, it indicates good profitability.

 

Long-term impact

 

• Measure customer loyalty

Analyze whether event participants became regular customers. For example, track their purchases in the following months to see if they return thanks to a positive event experience.

 

• Strengthen your brand awareness

See if your event increased your shop's visibility. For example, check if you gained new social media followers or if your website traffic increased after the event.

 

• Capitalize on collected data

Use the information collected during the event (emails, customer preferences, feedback) to better target your next campaigns. For example, a survey conducted during a live session can help guide the planning of a more relevant future event.

Multilingual events

 

Translation and cultural adaptation

 

• Create messages tailored to each language

Translate your communications into the languages of your target markets. For example, for a Spanish-speaking audience, make sure your product descriptions and event details are clear and natural in Spanish.

 

• Consider cultural differences

Adapt the content of your event to cultural sensitivities. For example, avoid references or jokes that may be misunderstood in a specific culture, and include relevant examples or stories for each region.

 

• Use culturally appropriate visuals

Design visuals that reflect the aesthetic preferences of each market. For example, colors, styles, and images should match the cultural expectations of your audience.

 

International coordination

 

• Schedule events based on time zones

Host your event at times that suit your international participants. For example, if you target an audience in Europe and America, choose a time slot that overlaps both regions.

 

• Offer replays for different time zones

Record your event and provide replays for participants who couldn't attend live. For example, offer a link accessible for 48 hours after the event.

 

• Coordinate a multilingual team

Make sure your team or partners can answer questions and interact in your audience's languages. For example, assign a moderator for each main language.

Artificial Intelligence and Automation

 

Personalization with AI

 

• Provide personalized recommendations

Use artificial intelligence tools to suggest products or services based on participants' preferences. For example, if a customer interacts with a specific product during the event, the AI can recommend complementary items.

 

• Adapt messages in real time

Use AI to analyze participant behavior and adjust your messaging. For example, if someone hesitates to purchase, the AI can send a notification offering an exclusive discount.

 

• Create personalized experiences

Use smart chatbots to engage your customers during the event. For example, a chatbot can answer frequently asked questions or offer specific content based on participants' responses.

 

Automated analysis

 

• Identify areas for improvement

Automatically analyze your event's performance, such as participation time, interactions, and generated sales. For example, find out which segments of your audience were the most engaged.

 

• Track participant trends

AI can analyze data to identify the most popular products or services. For example, if a product is frequently clicked but rarely purchased, it may indicate a pricing or description issue.

 

• Automate post-event reports

Automatically generate detailed reports on your event's success. For example, a table summarizing the number of participants, generated revenue, and most effective traffic sources can help you plan future events.

Collaborate with influencers

 

Choose micro-influencers

 

• Focus on a targeted audience

Work with micro-influencers who have an audience aligned with your products. For example, a craftsperson selling handmade items could collaborate with an influencer specialized in DIY or crafts.

 

• Maximize engagement

Micro-influencers often have higher engagement rates than major celebrities. For example, their followers are more likely to comment, share, and act on their recommendations.

 

• Analyze their content and values

Choose influencers whose tone and values align with your brand. For example, if you sell eco-friendly products, collaborate with an influencer focused on sustainability.

 

Create a win-win collaboration

 

• Offer commissions on sales

Offer a percentage on each sale generated by the influencer using a unique promo code. For example, "Use the code MARIE15 to get 15% off" helps track the influencer's performance.

 

• Offer free products

Send samples or full products for the influencer to test and talk about authentically. For example, an influencer could create a tutorial using your product.

 

• Create joint content

Invite the influencer to co-host a live or an online workshop with you. For example, a cosmetics brand could host a live session with a beauty influencer to showcase a new product line.

Future trends

 

Virtual and augmented reality

 

• Create immersive experiences

Use virtual reality to let your customers visit an online store as if they were physically there. For example, a craftsperson can create a virtual tour of their workshop to show the product creation steps.

 

• Offer interactive demonstrations

Thanks to augmented reality, customers can visualize your products in their environment. For example, a customer could see what a piece of furniture would look like in their home before buying it.

 

• Host virtual trade shows

Create an event where participants can move through a virtual environment to explore your products and interact with you. For example, an online craft fair where each booth represents a shop.

 

Hybrid events

 

• Combine the best of both worlds

Host a physical event streamed live to include an online audience. For example, an in-store product launch could be broadcast on social media to reach a global audience.

 

• Offer simultaneous workshops

Create workshops accessible both online and in person. For example, a cooking class where local participants cook on-site while online participants follow from their own kitchens.

 

• Capitalize on flexibility

Give your customers the option to attend online or in person, which expands your audience. For example, a conference on craft entrepreneurship could include in-person speakers and others connected via video conference.

Security and privacy

 

Protect participants' data

 

• Use a secure connection (SSL)

Make sure your site uses an SSL certificate to protect participants' personal information. For example, a URL starting with "https" shows that your site is secure.

 

• Limit data collection

Only request the information needed for registration or participation. For example, avoid collecting unnecessary sensitive data such as physical addresses for an online event.

 

• Inform participants about your practices

Add a clear privacy policy explaining how their data will be used. For example, state that collected emails will not be shared with third parties and will only be used for communications related to the event.

 

Secure payments

 

• Offer recognized payment solutions

Use reputable payment platforms like Stripe, PayPal, or bank gateways to reassure your customers. For example, displaying their logos can build trust.

 

• Communicate about transaction security

Mention in your emails or payment pages that transactions are protected by advanced encryption. For example, "All your transactions are secured with 256-bit SSL encryption".

 

• Monitor fraudulent activities

Implement fraud detection tools to monitor suspicious transactions. For example, some payment platforms like Stripe include alerts for abnormal behavior.

Integration into an overall strategy

 

Multiply customer touchpoints

 

• Repurpose and reuse event content

Turn your events into long-lasting marketing assets. For example, record a webinar and post it on your YouTube channel or use snippets for social media posts.

 

• Incorporate participant feedback

Incorporate feedback or testimonials collected during the event into your product pages or advertising campaigns. For example, "Marie: This product completely changed how I cook!" can become a powerful selling point.

 

• Strengthen ties with your audience

Use the emails collected during the event to maintain engagement with your participants. For example, send them a free guide or special offers a few days after the event.

 

Create an event ecosystem

 

• Plan a series of interconnected events

Create events that complement each other. For example, an introductory webinar followed by a hands-on workshop and an exclusive sale can sustain audience interest over time.

 

• Coordinate events with your marketing campaigns

Align your events with your other marketing efforts, such as seasonal promotions or product launches. For example, a live stream showcasing a new collection can be paired with targeted ads on social media.

 

• Evaluate the overall impact on your strategy

Analyze how your events align with your long-term goals. For example, measure whether these initiatives increase traffic, sales, or brand loyalty over several months.

Conclusion

 

General summary of the page

 

• Recap the key points

Online event marketing is a powerful strategy that can turn your KingEshop store into a true hub of engagement and sales. By carefully planning your events, authentically engaging your audience, and using modern tools like AI and gamification, you can maximize your impact and profitability.

 

• Encourage to take action

Now that you have all the keys to succeed with your online events, it's time to put these tips into action. Whether you host a webinar, a flash sale, or a contest, each event is an opportunity to connect with your customers and strengthen your brand.

 

• Offer additional support

If you want to go even further, explore the resources offered by KingEshop to help you build an efficient and well-suited online store. Don't hesitate to check out our guides or contact us for more support.

Thank you for reading this page to the end! 

KingEshop, the online store platform designed for artisans and small businesses

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Online Event Marketing 

The Definitive Guide

Written by Manuel Lamas Manuel Lamas | Updated:  

KingEshop - Marketing événementiel en ligne : Attirez, engagez et fidélisez vos clients

A major event ...

 

What is online event marketing?

Online event marketing involves organizing virtual events to promote your products, engage your customers, and increase the visibility of your online store. Whether you want to create an online store , these events help establish a strong connection with your target audience while generating sales and loyalty opportunities. These strategies are especially effective for small businesses and artisans looking to stand out in a competitive environment.

 

Why is event marketing essential for online stores?

Since 2007, KingEshop has supported over 130,000 online stores, building unique expertise in the field. This article is not just theoretical — it is the result of proven real-world experience. Event marketing has proven to be a powerful tool for small businesses, helping capture customer attention, build loyalty, and add real value to their shopping experience.

 

Specific benefits for small retailers and artisans

For artisans and small retailers , online event marketing represents an outstanding opportunity to:

 

Reach a wider audience without the logistical constraints of physical events.

 

Create unique experiences that highlight their craftsmanship and products.

 

Build customer loyalty by strengthening proximity and trust.

 

Overview of relevant types of online events

The most effective types of online events include:

 

Webinars or demonstrations to showcase your products and share tips.

 

Flash sales or exclusive events to create a sense of urgency.

 

Live streaming sessions to interact with your customers in real time. Contests and giveaways to grow your audience and reward loyal clients.

Why online event marketing is a powerful strategy

 

Strengthen your online store's brand awareness

 

• Increase your visibility through events

Online events allow you to reach a wider audience without geographical limits. For example, a product launch live stream can attract participants from different regions, increasing your brand's visibility.

 

• Create strategic partnerships

Collaborating with other artisans or influencers during online events can multiply your reach by combining your respective audiences.

 

Create an emotional connection with your audience

 

• Tell an authentic story

Sharing behind the scenes of your business or explaining your artisanal approach during an event strengthens customers' attachment to your brand.

 

• Engage directly with your customers

During live sessions, answering questions or personally thanking participants creates a memorable experience and humanizes your store.

 

Boost short- and long-term sales

 

• Leverage the urgency of flash sales

An exclusive event with limited-time offers can generate immediate sales while encouraging customers to return for future promotions.

 

• Build loyalty through exclusive benefits

Offering discounts or early access to products to your event participants encourages them to stay loyal to your store.

 

Generate reusable content for your future campaigns

 

• Record your events for future use

Webinars and live streams can be turned into videos, articles, or social media posts.

 

• Create customer testimonials

Inviting satisfied customers to join your events or share their live experiences can provide authentic, reusable content that strengthens your credibility.

Identify your target audience

 

Define your ideal audience

 

• Understand who your customers are

To maximize the impact of your online events, it's essential to know who buys your products. For example, do you mainly sell to young entrepreneurs, families, or lovers of local crafts?

 

• Analyze their needs and preferences

Ask yourself questions such as: What problems are they trying to solve with your products? Do they prefer tutorials, live demonstrations, or exclusive offers? For example, a craftsperson may seek advice on using your tools, while a regular customer may expect special deals.

 

Customer segmentation

 

• New visitors

These customers are discovering your store for the first time. Hosting a welcome event, such as a free demonstration or a webinar on your best-selling products, can encourage them to become loyal customers.

 

• Returning customers

They already shop with you and expect extra benefits. You could host VIP events to offer them exclusive promotions or early access to your new products.

 

• VIP clients

They are your most loyal ambassadors. Create tailored experiences, such as private sessions or personalized gifts, to strengthen their loyalty and encourage them to recommend your store.

 

Adapt the event to their needs

 

• Offer specific deals

For example, a live streaming dedicated to the demonstration of a handmade product might interest new visitors, while an interactive workshop would be better suited for regular or VIP customers.

 

• Create unique experiences

To captivate your audience, consider innovative formats: contests for new customers, educational events for regular buyers, or exclusive evenings for your VIPs. These experiences show that you understand their expectations and value them.

Types of online events for a KingEshop store

 

Webinars or online demonstrations

 

• Showcase your products in detail

Host a webinar to explain the benefits of your products. For example, a craftsperson could show how to use their tools to create a specific piece, attracting customers interested in practical solutions.

 

• Offer educational sessions

Offer online workshops to teach skills related to your products. For example, a merchant selling kitchen supplies could host a live cooking class.

 

Flash sales or exclusive events

 

• Create a sense of urgency

Launch a flash sale lasting only a few hours to trigger impulse purchases. For example, offer a 20% discount on your products for customers attending a live event.

 

• Offer exclusive benefits

Host a VIP event where only your subscribers or loyal customers can access special offers, such as an exclusive preorder for a new product.

 

Live streaming sessions

 

• Interact directly with your audience

Host a live session on Instagram or Facebook to showcase a new product or answer customer questions in real time.

 

• Create authentic moments

Show the behind-the-scenes of your store or the creation process of your products to build trust and customer interest.

 

Contests and giveaways

 

• Attract new customers

Launch a giveaway where participants must share your store or tag friends for a chance to win a free product.

 

• Reward loyalty

Host a giveaway exclusively for your regular customers to show them their support is appreciated.

 

Collaborations or partnerships

 

• Co-host events

Partner with another artisan or shop owner to host an online event, such as a workshop or cross-promotion.

 

• Maximize reach through influencers

Work with a relevant influencer to host an event and reach their audience, while enhancing your credibility with existing customers.

How to plan an online event

 

Set a clear objective

 

• Increase sales

If your goal is to increase sales, host a flash sale or exclusive event to encourage customers to order quickly.

 

• Generate leads

To collect email addresses or registrations, offer a free webinar or a live Q&A session.

 

• Strengthen brand awareness

If you want to raise your profile, use social media to stream a live event or co-host one with an influential partner.

 

Choose a suitable platform

 

• Zoom for professional webinars

Ideal for demonstrations or interactive training sessions. For example, a craftsperson can explain the steps to make a product while answering questions.

 

• Facebook Live to reach a broad audience

Use this platform for live presentations or exclusive sales that encourage real-time interaction.

 

• Your KingEshop site

Create a dedicated section on your store to host the event, ensuring direct traffic and a consistent experience for your customers.

 

Create a detailed schedule

 

• Step 1: Preparation

Prepare the necessary materials, such as promotional visuals, scripts, or products to showcase. For example, create a short teaser video to announce the event.

 

• Step 2: Promotion

Start promoting the event two to three weeks in advance using email campaigns, social media posts, and targeted ads.

 

• Step 3: Execution

On the day of the event, make sure everything is in place: technical checks, working tools, and a team ready to step in.

 

Develop a Unique Value Proposition (UVP)

 

• Highlight what makes your event unique

Explain why participants shouldn't miss your event. For example, offer exclusive access to a product or workshop that won't be available otherwise.

 

• Add an irresistible incentive

Include elements that motivate participation, such as a special discount for attendees or a raffle to win a product.

Promote your online events

 

Use social media

 

• Create engaging stories

Post stories on Instagram or Facebook to show behind the scenes of your event preparation. For example, share a quick video of yourself wrapping gifts for a giveaway.

 

• Launch teaser videos

Share a short video to highlight the key features of your event, such as an exclusive demo or limited-time offer.

 

• Invest in targeted advertising

Use Facebook or Instagram ads to reach a specific audience. For example, target craft lovers for an online workshop on your products.

 

Send newsletters

 

• Personalize your messages

Send targeted emails based on your audience segments. For example, offer a VIP deal to regular customers and a welcome invite to new subscribers.

 

• Add a countdown timer

Include a countdown timer in your emails to create a sense of urgency and encourage your readers to sign up quickly.

 

• Include direct links

Make it easy to register or access the event by adding clear buttons to your landing page or KingEshop store.

 

Collaborate with influencers

 

• Choose relevant influencers

Collaborate with influencers in your niche. For example, a craftsperson could work with a content creator who specializes in DIY.

 

• Host a joint live event

Team up with an influencer to co-host a live session where you showcase your products and answer their audience’s questions.

 

• Offer exclusive benefits

Ask the influencer to share a discount code reserved for their followers to encourage participation in your event.

 

Create a dedicated landing page

 

• Centralize all the information

Create a page on your KingEshop site with all essential details: date, time, agenda, and event benefits.

 

• Add a registration form

Allow visitors to easily sign up for your online event by adding a simple and fast registration form.

 

• Optimize for SEO

Include relevant keywords such as "online event", "craft workshop", or "flash sale" to attract organic traffic.

Engagement during the event

 

Engage with participants live

 

• Answer questions in real time

Take the time to answer participants' questions directly, whether in the chat or live. For example, if a customer asks how to use a product, demonstrate it immediately.

 

• Personalize your responses

Address participants by their first name when they ask a question. This creates a more personal experience and shows that you value their participation.

 

• Encourage comments and shares

Encourage participants to share their thoughts or ask more questions to keep the interaction dynamic.

 

Use polls or quizzes

 

• Create live polls

Launch a poll to ask for your audience's opinion. For example, ask which product they'd like to see on sale or which features they prefer.

 

• Host a fun quiz

Ask questions about your store or products, and reward correct answers with discounts or small gifts.

 

• Analyze results immediately

Use poll responses to adjust your live event. For example, if a poll shows strong interest in a product, focus more on it.

 

Offer exclusive benefits

 

• Offer limited-time discounts

Announce discount codes valid only during the event to encourage immediate purchases.

 

• Offer personalized gifts

Send a small gift or free sample to your most active participants, such as those who ask questions or take part in quizzes.

 

• Grant early access

Allow participants to get early access to a new product or collection, enhancing their sense of exclusivity.

Follow-up after the event

 

Send thank-you emails

 

• Express your gratitude

Send a warm email to thank your participants for attending. For example, start with: "Thank you for joining our event, it means a lot to us!"

 

• Provide a recap of the event

Include a recap of key points covered, such as featured products or highlights. Add a link to the recording if available.

 

• Offer additional deals

Offer a discount or bonus valid for a few days to encourage post-event purchases. For example, "Enjoy 15% off on the products showcased during the event, valid until Sunday!"

 

Analyze the results

 

• Measure participation rate

Find out how many people signed up and actually participated. For example, a high participation rate may indicate that your promotion was effective.

 

• Calculate generated sales

Analyze how many sales were made directly or indirectly thanks to the event. For example, compare sales figures before and after the event.

 

• Collect participant feedback

Send a survey to gather feedback and suggestions. For example, ask: "What did you enjoy about the event?" or "How could we improve our next events?"

 

Reuse your content

 

• Turn recordings into videos

Edit the event recording to create videos you can share on your social media or your KingEshop website.

 

• Create blog posts

Write an article highlighting the key moments of the event and the lessons learned, while including calls to action for your products.

 

• Leverage visuals for social media

Share photos, quotes or video clips from the event to extend its impact and reach a wider audience.

Case studies and inspiring examples

 

Successful event examples

 

• A craft webinar attracting a large audience

A jewelry artisan hosted a webinar to demonstrate how to create a unique bracelet. By offering an exclusive discount code for attendees, he generated a 40% increase in sales that day.

 

• A flash sale that boosted sales

An online store organized a 24-hour flash sale to clear seasonal inventory. Thanks to targeted Facebook ads and well-designed email marketing, sales doubled compared to a regular day.

 

• A successful collaboration with an influencer

A small cosmetics brand co-hosted a live session with a beauty influencer. By showcasing the products in action and answering live questions, the brand gained 500 new followers and sold 70% of its stock within a week.

 

Lessons learned from failures

 

• A poorly promoted event

A shop owner hosted a live session without properly informing their audience. The result? Very few participants. The lesson? Always plan strong promotion in advance, with regular reminders.

 

• Unanticipated technical issues

During a webinar, a craftsperson experienced audio and connection issues. This frustrated participants and reduced the impact of the event. The solution? Test all technical tools beforehand and have a backup plan.

 

• Content poorly adapted to the audience

A shop owner hosted a workshop that was too complex for their target audience, discouraging participation. The lesson? Always tailor the content to the clients' experience and expectations.

Tools and resources for online event marketing

 

Planning tools

 

• Trello to organize your tasks

Create boards to plan each step of your event, such as content preparation, promotion, and follow-up. For example, a Trello board could include lists for tasks to complete before, during, and after the event.

 

• Asana to collaborate with your team

Assign specific tasks to each team member and track their progress. For example, one person can handle visual creation, while another manages social media.

 

• Google Calendar for an overview

Schedule the key dates of your event, such as deadlines for promotions and technical rehearsals, to make sure nothing is forgotten.

 

Live streaming platforms

 

• Zoom for interactive webinars

Ideal for demonstrations or online workshops. For example, a craftsperson can use Zoom to show in detail how to make a specific product while answering questions live.

 

• Instagram Live to reach a wide audience

Use this platform for spontaneous presentations or to engage your community in real time. For example, show the behind-the-scenes of your event preparation.

 

• Facebook Live for longer events

Perfect for more structured sessions, such as product launches or live contests. Add polls or Q&A sessions to increase engagement.

 

Analytics tools

 

• Google Analytics to track performance

Analyze the traffic generated by your event and identify the sources that converted best. For example, find out if most of your participants came from your emails or your social networks.

 

• Built-in social media statistics

Use native tools like Facebook Insights or Instagram Insights to evaluate engagement, view counts, and interactions during your live events.

 

• Hotjar to understand visitor behavior

Analyze how your participants interact with your landing page or website during the event to identify areas for improvement.

Psychology and consumer behavior during events

 

Create a sense of urgency

 

• Limit the duration of the offers

Announce promotions available only during the event. For example, "Offer valid until the end of this live" can encourage participants to act immediately.

 

• Display a countdown timer

Use a visible timer to show how much time is left before the offer or event ends. For example, a 10-minute countdown during a flash sale can increase the urgency to buy.

 

• Show remaining stock

Display the limited number of products available. For example, "Only 5 items left in stock" creates psychological pressure that motivates quick purchases.

 

The role of exclusivity

 

• Offer privileged access

Offer products or services only accessible to event participants. For example, launch a pre-order reserved for attendees.

 

• Create unique experiences

Host personalized workshops or exclusive live demonstrations. For example, a craftsperson can teach a specific technique only during the event.

 

• Reward loyalty

Offer exclusive perks to your loyal customers, such as a discount code or a surprise gift, to thank them for their support.

 

The community effect

 

• Encourage interactions among participants

Create moments where your customers can share their experiences. For example, start a chat discussion by asking participants to share their favorite product.

 

• Show other participants in action

Display live purchases or audience interactions. For example, "Marie just bought this item" gives the impression of a dynamic and popular event.

 

• Strengthen the sense of belonging

Use a warm tone and include phrases like "Our community" or "You're part of our family". This makes participants feel like they belong to an exclusive and valued group.

Incorporate storytelling

 

The importance of storytelling

 

• Create an emotional connection

Telling a story around your products or brand allows participants to identify with your values. For example, share how you launched your store to meet a need you personally experienced.

 

• Make your events memorable

Good storytelling makes your event unique and memorable. For example, tell the story of a customer whose life changed thanks to one of your products.

 

• Strengthen participant engagement

Stories captivate your audience and keep their attention longer. For example, start your event with a personal anecdote related to your theme.

 

Structure your stories

 

• Start with a problem

Identify a common problem your customers face. For example, "Looking for a way to organize your craft tools without damaging them?"

 

• Present a solution

Show how your product or service solves this problem. For example, "This sturdy and compact tool bag is designed to protect your tools while remaining easy to carry."

 

• End with a call to action

Encourage your participants to take action. For example, "Join us now to enjoy an exclusive discount on this must-have product."

 

Examples of successful storytelling

 

• A satisfied customer shares their experience

During an event, tell the story of a customer who used your products to achieve a goal. For example, a craftsperson who turned their passion into a career thanks to your tools.

 

• Highlight the origins of your brand

Share how you started your online store. For example, explain how you turned a hobby into a thriving business through your passion and dedication.

 

• Use live testimonials

Invite a customer or partner to share their story live during the event. For example, ask a loyal customer to describe how your products improved their daily life.

Adapt events to seasonality

 

Take advantage of holidays and seasons

 

• Organize events for popular holidays

Plan online promotions or events for Christmas, such as a flash sale with limited edition products. For example, offer personalized gift boxes to attract shoppers looking for unique ideas.

 

• Seize seasonal opportunities

Adapt your events to customers' specific seasonal needs. For example, in summer, host a live stream on outdoor product usage or offer discounts on seasonal items.

 

• Create themed campaigns

Use holiday-specific themes for your events. For example, for Valentine's Day, host an online workshop to create personalized gifts or run a contest with romantic prizes.

 

Niche-specific events

 

• Celebrate international days

Identify international days relevant to your business. For example, host a special event for "World Handicraft Day" if your shop offers handmade products.

 

• Support causes related to your niche

Plan an event to raise awareness among your audience about an important cause. For example, a retailer selling eco-friendly products can host an educational session for "Earth Day".

 

• Create annual traditions

Set up a recurring event in your marketing calendar. For example, a "Spring Festival" with special offers or a live stream highlighting your seasonal new arrivals.

Logistics and technical setup

 

Prepare your site for a traffic spike

 

• Test your site's capacity

Run load tests to ensure your KingEshop store can handle a sudden influx of visitors. For example, use tools like LoadImpact or Pingdom to simulate heavy traffic.

 

• Optimize loading speed

Make sure your site loads quickly, even with many visitors. For example, compress images and minimize scripts to improve performance.

 

• Set up a backup system

Have regular backups of your site to avoid any data loss in case of failure. This ensures a quick recovery if problems arise.

 

Test your tools

 

• Run a full simulation before the event

Organize a real-world test with your team to identify potential technical issues. For example, simulate a live stream or a flash sale to ensure everything works as expected.

 

• Check device compatibility

Make sure your tools and website work on different browsers and devices. For example, test on computers, tablets, and smartphones to ensure a smooth user experience.

 

• Prepare a technical emergency kit

Keep the contact information of your hosting or technical support provider on hand for quick assistance in case of a problem.

 

Plan backup strategies

 

• Have a backup plan for live streaming

If your main platform experiences issues, prepare an alternative, such as switching from a live on your site to a broadcast on Instagram Live.

 

• Communicate with your audience in case of unforeseen issues

If a problem arises, promptly inform your participants via email or social media. For example, provide a new date or time for the event.

 

• Handle cancellations or delays

In case of cancellation or postponement, offer compensation, such as a discount or exclusive content, to maintain customer satisfaction.

Gamification

 

Create challenges or quizzes

 

• Launch an interactive quiz

Host a live quiz where participants answer questions about your products or brand. For example, ask: "What is our best-selling product?" and offer a reward for correct answers.

 

• Offer creative challenges

Invite your customers to take on a challenge, such as sharing a photo or video using your products. For example, a merchant selling craft supplies could launch a "Create a decoration in 15 minutes" challenge.

 

• Create a friendly competition

Organize a competition where participants earn points for each action, such as sharing the event or inviting friends. Reward the participant with the most points.

 

Exclusive rewards

 

• Offer personalized gifts

Award unique prizes to participants, such as a personalized product or a free sample. For example, an artisan could offer a special version of a product available only to winners.

 

• Set up a loyalty points system

Reward participants' actions (such as registration or participation) with loyalty points redeemable for future discounts. For example, "Earn 10 points for each successful quiz, redeemable for 10% off".

 

• Grant exclusive access

Offer early access to a product or event to reward the most active participants. For example, "Winners of our quiz will have access to our new collection 24 hours before everyone else".

Evaluate profitability

 

Calculate return on investment (ROI)

 

• Compare direct costs and generated revenue

Identify the costs related to organizing the event, such as advertising, streaming tools or discounts offered. For example, if your event cost €500 and generated €1,500 in sales, your ROI is positive.

 

• Include indirect costs

Take into account indirect expenses, such as the time invested by your team or the software tools used. For example, the time spent setting up a live stream can be evaluated and included in the calculation.

 

• Evaluate conversions

Analyze how many event participants made a purchase or subscribed to your newsletter. For example, if 20% of participants made a purchase, it indicates good profitability.

 

Long-term impact

 

• Measure customer loyalty

Analyze whether event participants became regular customers. For example, track their purchases in the following months to see if they return thanks to a positive event experience.

 

• Strengthen your brand awareness

See if your event increased your shop's visibility. For example, check if you gained new social media followers or if your website traffic increased after the event.

 

• Capitalize on collected data

Use the information collected during the event (emails, customer preferences, feedback) to better target your next campaigns. For example, a survey conducted during a live session can help guide the planning of a more relevant future event.

Multilingual events

 

Translation and cultural adaptation

 

• Create messages tailored to each language

Translate your communications into the languages of your target markets. For example, for a Spanish-speaking audience, make sure your product descriptions and event details are clear and natural in Spanish.

 

• Consider cultural differences

Adapt the content of your event to cultural sensitivities. For example, avoid references or jokes that may be misunderstood in a specific culture, and include relevant examples or stories for each region.

 

• Use culturally appropriate visuals

Design visuals that reflect the aesthetic preferences of each market. For example, colors, styles, and images should match the cultural expectations of your audience.

 

International coordination

 

• Schedule events based on time zones

Host your event at times that suit your international participants. For example, if you target an audience in Europe and America, choose a time slot that overlaps both regions.

 

• Offer replays for different time zones

Record your event and provide replays for participants who couldn't attend live. For example, offer a link accessible for 48 hours after the event.

 

• Coordinate a multilingual team

Make sure your team or partners can answer questions and interact in your audience's languages. For example, assign a moderator for each main language.

Artificial Intelligence and Automation

 

Personalization with AI

 

• Provide personalized recommendations

Use artificial intelligence tools to suggest products or services based on participants' preferences. For example, if a customer interacts with a specific product during the event, the AI can recommend complementary items.

 

• Adapt messages in real time

Use AI to analyze participant behavior and adjust your messaging. For example, if someone hesitates to purchase, the AI can send a notification offering an exclusive discount.

 

• Create personalized experiences

Use smart chatbots to engage your customers during the event. For example, a chatbot can answer frequently asked questions or offer specific content based on participants' responses.

 

Automated analysis

 

• Identify areas for improvement

Automatically analyze your event's performance, such as participation time, interactions, and generated sales. For example, find out which segments of your audience were the most engaged.

 

• Track participant trends

AI can analyze data to identify the most popular products or services. For example, if a product is frequently clicked but rarely purchased, it may indicate a pricing or description issue.

 

• Automate post-event reports

Automatically generate detailed reports on your event's success. For example, a table summarizing the number of participants, generated revenue, and most effective traffic sources can help you plan future events.

Collaborate with influencers

 

Choose micro-influencers

 

• Focus on a targeted audience

Work with micro-influencers who have an audience aligned with your products. For example, a craftsperson selling handmade items could collaborate with an influencer specialized in DIY or crafts.

 

• Maximize engagement

Micro-influencers often have higher engagement rates than major celebrities. For example, their followers are more likely to comment, share, and act on their recommendations.

 

• Analyze their content and values

Choose influencers whose tone and values align with your brand. For example, if you sell eco-friendly products, collaborate with an influencer focused on sustainability.

 

Create a win-win collaboration

 

• Offer commissions on sales

Offer a percentage on each sale generated by the influencer using a unique promo code. For example, "Use the code MARIE15 to get 15% off" helps track the influencer's performance.

 

• Offer free products

Send samples or full products for the influencer to test and talk about authentically. For example, an influencer could create a tutorial using your product.

 

• Create joint content

Invite the influencer to co-host a live or an online workshop with you. For example, a cosmetics brand could host a live session with a beauty influencer to showcase a new product line.

Future trends

 

Virtual and augmented reality

 

• Create immersive experiences

Use virtual reality to let your customers visit an online store as if they were physically there. For example, a craftsperson can create a virtual tour of their workshop to show the product creation steps.

 

• Offer interactive demonstrations

Thanks to augmented reality, customers can visualize your products in their environment. For example, a customer could see what a piece of furniture would look like in their home before buying it.

 

• Host virtual trade shows

Create an event where participants can move through a virtual environment to explore your products and interact with you. For example, an online craft fair where each booth represents a shop.

 

Hybrid events

 

• Combine the best of both worlds

Host a physical event streamed live to include an online audience. For example, an in-store product launch could be broadcast on social media to reach a global audience.

 

• Offer simultaneous workshops

Create workshops accessible both online and in person. For example, a cooking class where local participants cook on-site while online participants follow from their own kitchens.

 

• Capitalize on flexibility

Give your customers the option to attend online or in person, which expands your audience. For example, a conference on craft entrepreneurship could include in-person speakers and others connected via video conference.

Security and privacy

 

Protect participants' data

 

• Use a secure connection (SSL)

Make sure your site uses an SSL certificate to protect participants' personal information. For example, a URL starting with "https" shows that your site is secure.

 

• Limit data collection

Only request the information needed for registration or participation. For example, avoid collecting unnecessary sensitive data such as physical addresses for an online event.

 

• Inform participants about your practices

Add a clear privacy policy explaining how their data will be used. For example, state that collected emails will not be shared with third parties and will only be used for communications related to the event.

 

Secure payments

 

• Offer recognized payment solutions

Use reputable payment platforms like Stripe, PayPal, or bank gateways to reassure your customers. For example, displaying their logos can build trust.

 

• Communicate about transaction security

Mention in your emails or payment pages that transactions are protected by advanced encryption. For example, "All your transactions are secured with 256-bit SSL encryption".

 

• Monitor fraudulent activities

Implement fraud detection tools to monitor suspicious transactions. For example, some payment platforms like Stripe include alerts for abnormal behavior.

Integration into an overall strategy

 

Multiply customer touchpoints

 

• Repurpose and reuse event content

Turn your events into long-lasting marketing assets. For example, record a webinar and post it on your YouTube channel or use snippets for social media posts.

 

• Incorporate participant feedback

Incorporate feedback or testimonials collected during the event into your product pages or advertising campaigns. For example, "Marie: This product completely changed how I cook!" can become a powerful selling point.

 

• Strengthen ties with your audience

Use the emails collected during the event to maintain engagement with your participants. For example, send them a free guide or special offers a few days after the event.

 

Create an event ecosystem

 

• Plan a series of interconnected events

Create events that complement each other. For example, an introductory webinar followed by a hands-on workshop and an exclusive sale can sustain audience interest over time.

 

• Coordinate events with your marketing campaigns

Align your events with your other marketing efforts, such as seasonal promotions or product launches. For example, a live stream showcasing a new collection can be paired with targeted ads on social media.

 

• Evaluate the overall impact on your strategy

Analyze how your events align with your long-term goals. For example, measure whether these initiatives increase traffic, sales, or brand loyalty over several months.

Conclusion

 

General summary of the page

 

• Recap the key points

Online event marketing is a powerful strategy that can turn your KingEshop store into a true hub of engagement and sales. By carefully planning your events, authentically engaging your audience, and using modern tools like AI and gamification, you can maximize your impact and profitability.

 

• Encourage to take action

Now that you have all the keys to succeed with your online events, it's time to put these tips into action. Whether you host a webinar, a flash sale, or a contest, each event is an opportunity to connect with your customers and strengthen your brand.

 

• Offer additional support

If you want to go even further, explore the resources offered by KingEshop to help you build an efficient and well-suited online store. Don't hesitate to check out our guides or contact us for more support.

Thank you for reading this page to the end! 

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